We have an old saying around here: “the client comes first”, and nothing pinpoints the truth like this phrase. Without our valuable clients, we would not be able to overcome the challenges and hurdles that we face, when developing software products. Client input about our products tells us what we are doing right, and what we might need to change, in order to be more successful in the future. Below is a list of client case studies that we are proud to share with you, along with other intriguing stories from individuals, who have had hands on experience with our products.

Silkroad Infotech needed to develop a software program that would allow companies to offer customer friendly background checks, along with employment and volunteer screening, which could be accessed directly through their website. This software program had to be compatible with companies of all sizes spanning the globe and designed in an easy to use format. The primary goal of this novel software program was to open a "gateway" to give customers the advantage of being able to submit search requests directly to the service provider's nationwide database in an XML format.

As a result of the challenge of designing such a program, Silkroad Infotech had their IT professionals get to work, and the final product yielded the XML Gateway System (XGS). This customized background check, employment and volunteer screening program gives your customers the advantage of being able to access critical information about an individual's history before making a decision on whether or not to hire the individual for a position within an organization. This easy to use program allows your customers to submit search requests through your website using an XML format. The XML format has to be designed by you before search requests are capable of being submitted by your customers to the service provider's nationwide database. Once the customer submits a search request, you will receive verification of that request to ensure that the request went through in a successful manner. If a search request did not go through in a successful manner, then you can go back and immediately request any missed information from your client. Once a successful submission goes through, the results are rapidly sent to your client and can be stored and retrieved at any time. The XML format can be created with ease in cases where clients require customized requests. As a result, the program can be incorporated in a simplistic manner and flow seamlessly with your website.

The XML Gateway System (XGS) opens the door for your clients to probe into an individual's background. Background checks include criminal history, credit reports, drug testing results, motor vehicle records (MVR), employment and education records, along with professional references. These professional references include:

. Medical licensing and professional licenses of varying degrees
. Social security number verifications (SSN)
. Tenant screenings and other types of screenings where applicable

When developing this program, Silkroad Infotech also gave clients the advantage of being able to offer their customers the added bonus of learning what kind of criminal background check to run on individuals. Your customers can submit their request and receive a specific reply indicating what kind of background check should be performed. These search request replies are based on personal information about the individual having the background check done, such as address location. The two types of searches that your customers will receive in response to their request are either Synchronous Search (Instant) or Asynchronous Search (Non-Instant). All of this adds up to one thing: more detailed background checks that allows your clients to get a better idea of what kind of potential employee they are dealing with and whether or not he or she would make a good match for the organization’s future goals.

Silkroad Infotech was working with a client, Charcoo Cart (www.charcoo.com) that required a novel software program, which would integrate seamlessly with their storefront websites and allow businesses to expand their online trade. This software needed to fit a variety of businesses, so that the Charcoo Cart website could help them create a professional storefront, which would allow them to offer their products over the Internet. Charcoo Cart required software that was not only easy to use, but also reliable. Silkroad Infotech took up the challenge of developing a customizable shopping cart that would highlight products, prices, and allow potential customers to sign up in an easy, efficient manner.

Silkroad Infotech developed a novel software program for Charcoo Cart that provides customized options and an easily accessible platform, which allowed the organization to create professional storefronts through their website (www.charcoo.com). This innovative software program has numerous features that give Charcoo Cart’s clients the advantages of being able to sell their products over the Internet to their target audience. The online shopping cart program serves many functions for business owners desiring to get involved in the augmenting universe of shopping from home via the Internet. This software program gives Charcoo Cart's online business clients a variety of important benefits including:

· PayPal Integration
· Web Hosting
· Email Promoter
· SSL Security
· The ability to track orders and keep accurate inventories
· Clients have the capability to create their own domain store names
· Create attractive storefront websites with spectacular graphics

Silkroad Infotech developed a program that would allow Charcoo Cart and their clients the ability to upgrade their account at any time by logging into his or her store headquarters and by simply clicking on their account tab. In addition, different account options were intergraded, which gives Charcoo Cart clients access to certain features depending upon the type of account he or she chooses. When a client upgrades his or her account, they are allowed more transactions per month depending upon the type of package they choose (Basic, Standard, and Professional).

This program has allowed Charcoo Cart’s clients the advantage of using a pay-as-you-go service. Online business clients will be charged automatically on the date of their billing cycle. There are monthly and yearly payment options available, along with no long term contracts, commitments, or transaction and commission fees. Sign up is free. You can also cancel your account at anytime with Charcoo Cart. Silkroad Infotech's novel online shopping cart combined with Charcoo Cart’s professional websites provides clients with the ability to set up accounts with ease and to create attractive online storefronts with colorful graphics that will enhance product appearance and major selling angles from the time a customer logs on, giving shoppers a wonderful experience with Charcoo Cart clients.

Silkroad Infotech had a client that needed to automate their payroll and human resources. The payroll system had to be accessible to all locations throughout the world over the internet. This novel system would have to allow employers of different companies to calculate and produce salary reports for their employees by documenting employee attendance, gross payroll, net payroll, while calculating employee benefit deductions.

Silkroad Infotech came up with a new payroll software system for this client that will make life easier when it comes to automating payroll and human resource functions. This novel software system allows designated HR professionals working for different organizations to perform various vital functions. HR experts will be capable of performing the following functions:

. Update daily attendance
. Add/Edit/Delete employees from the system
. Add/Edit/Delete designations
. The capability to move employees from one employer to another

The program was designed to automatically calculate salaries based on pre-determined specifications designated by the client. This software system will calculate gross salaries, net salaries, taxes, as well as, other employee and employer paid benefits. Changes in attendance and promotions are quickly updated within the system so employee's salaries are more accurate. These changes can be made from any location which speeds up the human resource process.

Billing reports for employees can be produced with silkroad Infotech's new payroll software program. The reports can display employee information location wise, company wise, or all employees. Reports from this innovative software program can also display employee attendance by month, or all employees from one location or numerous locations. Payment reports can also be provided by this new software program. You can run reports that will show the breakdown of employee salaries, including additional allowance items provided for uniforms and shift allowances, etc.

Billing reports for employers can also be systematically automated with this new software. Reports will show billing details for single employer for one month, total billing for a single employer which can be filtered by month, and total billing for all employers sorted by year including name, gross salary, net salary, how many days the employer worked, and the number of days an employer was absent from the job.